Booking- & Payment conditions

COVID19 - Cancellation terms are changed!

We suspend the cancellation fee until the END OF JUNE.
For return of deposit amount we charge € 25,- processing fee.

Voucher instead of transfer: We can also send you a voucher with full deposit amount - to be redeemed in the season 2020/2021!

Addition: The adjusted cancellation conditions do NOT apply to online bookings! 

From July 2020 onwards the usual CANCELLATION CONDITIONS will apply again:

  • Cancellations up to 30 days before date of arrival: repayment of the deposit - minus a processing fee of EUR 25.00. 
  • Cancellations up to 22 days before date of arrival: the deposit paid will be forfeited and will not be refunded.
  • Cancellations 21 up to 8 days before date of arrival: 70% of the total arrangement price will be charged.
  • Cancellations 7 up to 0 days before date of arrival: 90% of the total arrangement price will be charged.
  • Cancellations that are delayed as well as no-show, late arrival and early departure: 100% of the total arrangement price will be charged.

For online reservations the cancellation conditions apply according to the booking confirmation.

Booking conditions
After booking directly in the hotel (email, homepage or telephone) you will receive a written booking confirmation from us including the data for the deposit payment to be made. If the prices in the reservation confirmation differ, the prices listed in the price list always apply.

Terms of pament
For every reservation at our hotel we charge a deposit. We ask you to transfer the payment amount according the booking confirmation. 

Advance payment
Of course you can transfer a major part of the bill in advance. In this case please inform us before so that we can allocate the payment correctly.

Payment methods
We prefer payment in CASH or with bankcard (Maestro). In exceptional cases also Visa and Mastercard. The bill of consumed drinks, we ask you to pay CASH daily. 


We recommend that you take an travel insurance, which includes cancellation, additional costs in the event of late arrival or an involuntary vacation extension, vacation interruption and search / rescue costs.

Marvel yourself at how cheap security is! 

Information sheet to Hotel Cancellation Plus

Here you find the bonus calculator

The general terms of the Hotel Gabriel in Keutschach are based on the Austrian Hotel regulations.

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Season 2020: 

Open: April - October

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